{"id":1335,"date":"2026-01-20T12:29:31","date_gmt":"2026-01-20T12:29:31","guid":{"rendered":"https:\/\/www.lexaindia.com\/onlineshop\/?page_id=1335"},"modified":"2026-04-14T04:18:00","modified_gmt":"2026-04-14T04:18:00","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/www.lexaindia.com\/onlineshop\/return-refund-policy\/","title":{"rendered":"Return Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1335\" class=\"elementor elementor-1335\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbf78c9 e-flex e-con-boxed e-con e-parent\" data-id=\"cbf78c9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-257fc76 elementor-widget elementor-widget-heading\" data-id=\"257fc76\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return &amp; Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4a7be5 e-flex e-con-boxed e-con e-parent\" data-id=\"f4a7be5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-953a020 e-con-full e-flex e-con e-child\" data-id=\"953a020\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce014bb elementor-widget elementor-widget-text-editor\" data-id=\"ce014bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Return &#038; Refund Policy<\/h2>\n\n  <p>\n    At Lexa India, customer satisfaction is our top priority. We ensure that all our products are carefully checked before dispatch.\n    Please read our Return and Refund Policy carefully before making a purchase.\n  <\/p>\n\n  <h3>Returns<\/h3>\n  <p>\n    Products can be returned within <strong>7 days<\/strong> of delivery only if they are damaged, defective, or incorrect.\n    The product must be unused, in its original packaging, and in the same condition as received.\n  <\/p>\n\n  <p>\n    To initiate a return, customers must contact our support team with order details and product images (if applicable).\n    Returns without prior approval will not be accepted.\n  <\/p>\n\n  <h3>Non-Returnable Items<\/h3>\n  <p>\n    Certain items such as perishable goods, hygiene-related products, or customized items are not eligible for return\n    unless received in a damaged or defective condition.\n  <\/p>\n\n  <h3>Refunds<\/h3>\n  <p>\n    Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.\n    If approved, the refund will be processed within <strong>5\u20137 business days<\/strong> to the original payment method.\n  <\/p>\n\n  <h3>Late or Missing Refunds<\/h3>\n  <p>\n    If you have not received a refund after the processing period, please check with your bank or payment provider.\n    If the issue persists, contact our support team for assistance.\n  <\/p>\n\n  <h3>Shipping Costs<\/h3>\n  <p>\n    Shipping charges are non-refundable. If a refund is approved, the return shipping cost will be deducted from the refund amount\n    unless the return is due to our error.\n  <\/p>\n\n  <h3>Contact Us<\/h3>\n  <p>\n    For any questions regarding returns or refunds, please contact us through our website or customer support channels.\n  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8427585 elementor-widget elementor-widget-text-editor\" data-id=\"8427585\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lexa India was founded with the belief that menstrual health is a right, not a privilege. As trusted sanitary pads manufacturers in India, we craft high-absorption, eco-friendly products tailored to women\u2019s needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy Return &#038; Refund Policy At Lexa India, customer satisfaction is our top priority. We ensure that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1335","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lexaindia.com\/onlineshop\/wp-json\/wp\/v2\/pages\/1335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lexaindia.com\/onlineshop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lexaindia.com\/onlineshop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lexaindia.com\/onlineshop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lexaindia.com\/onlineshop\/wp-json\/wp\/v2\/comments?post=1335"}],"version-history":[{"count":4,"href":"https:\/\/www.lexaindia.com\/onlineshop\/wp-json\/wp\/v2\/pages\/1335\/revisions"}],"predecessor-version":[{"id":1339,"href":"https:\/\/www.lexaindia.com\/onlineshop\/wp-json\/wp\/v2\/pages\/1335\/revisions\/1339"}],"wp:attachment":[{"href":"https:\/\/www.lexaindia.com\/onlineshop\/wp-json\/wp\/v2\/media?parent=1335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}